Purpose of this Agreement
We (Forward Web) will always do our best to fulfill your needs and meet your goals, but sometimes it is best to have a written agreement so both parties can have a full understanding of what is expected (from a vendor and consumer stand point). We have done our best to keep the context of this agreement as simple as possible, however should you have any questions, do not hesitate to ask.
As our customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything we need to complete your logo including text, images and other information as and when we need it, and in the format that we ask for. You agree to review our work in a timely manner, along with provide necessary feedback so we may complete your logo in a timely manner.
If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Project Specifications (What’s Included):
You are hiring us (Forward Web) Physical Mailing Address: 426 14th St. Suite 115 Modesto, Ca 95354 to develop a custom logo design as outlined below.
– One custom logo design for the business entered during the time of order.
– Although we will provide our feed-back and opinion, ultimately the logo will be developed 100% according to your specs.
– Initially Forward Web will provide at minimum (one logo concept), which depending on clients feed-back we will continue to tweak/adjust, until the final version of the logo is developed.
– Should the client not like the initial concept, Forward Web will develop up to 3 logo concepts (including the first concept). Should the client need additional logo concepts developed, beyond the 3. There will be a charge of $50.00 per concept.
– Upon the completion of the logo, client will receive the initial set of file formats:
72DPI transparent .png of logo (to be used for web)
300DPI transparent .png of logo (to be used for print)
.AI (Adobe Illistrator) which can be used to make alterations to developed logo (or to print onto larger print products.
Any font files associated with your logo.
Our primary goal is to complete your logo as fast as possible (with-out sacrificing quality). Time frames can vary depending on how fast you provide us with feedback. However, overall (assuming all feed-back is provided in a timely manner), your project should not take longer than 3 weeks to complete (with the first initial concept being available for viewing within 1 week).
Once full balances have been paid in full, you (the client) own the rights to the graphics and other visual elements that we create for you for this project. We will give you a copy of all files.
Forward Web reserves the right to display and link to your completed logo as part of our portfolio, however you (the client) maintain ownership of the created logo.
Payment Terms/Refund Policy
Full Payment for the project (no partial payments) are due within 7 days of the agreement being signed and invoice being delivered (invoice is usually delivered along with agreement. Or, within 24 hours of agreement being signed and returned to us). Forward Web has the right to postpone any work until full payment is delivered (regardless of whether this agreement has been signed or not).
The project amount is fully refundable (minus a 10% cancellation fee) if the project is cancelled within 72 hours of receiving your initial payment. You are entitled to a 50% refund should you decide to cancel your project any time after the initial concept or concepts have been provided. Once work for any revisions or additional concepts has begun, no percentage of the amount paid to Forward Web is refundable. No exceptions Unless, Forward Web fails to complete revisions in a timely manner (as outlined in the signed agreement), which at that point you would be entitled to a 50% refund.
If for whatever reason, you decide to cancel. You understand (depending on payment method, a refund will be issued no earlier than 30 days from original payment and no later than the 45th day.
Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of Stanislaus County courts (California), where your project will be developed. By signing this agreement, I hereby understand the terms/conditions of this contract.