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Terms of Service – Starter Builds

General Terms and Purpose of this Agreement

 

We (Forward Web) will always do our best to fulfill your needs and meet your goals, but sometimes it is best to have a written statement/terms so both parties can have a full understanding of what is expected (from a vendor and consumer stand point). We have done our best to keep the context of our terms of service as simple as possible, however should you have any questions, do not hesitate to ask.

 

Agreement

 

As our customer, you have the power and ability to enter into this contract on behalf of your company or organization. You agree to provide us with everything that we need to complete the project including text, images and other information as and when we need it, and in the format that we ask for. You agree to review our work in a timely manner, along with provide necessary feedback so we may complete your project in a timely manner.

 

Legal

 

We can’t guarantee that the functions contained in any web page templates or in a completed web site will always be error-free and so we can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web site and any other web pages, even if you have advised us of the possibilities of such damages.

 

If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions

 

Scope of Work:

 

With this service you are enlisting Forward Web to build your website using WordPress (content management system) via Pre-Made templates. Although you will get the option to choose your template; ultimately, we are building your website using a pre-made template that will initially be limited to the amount of customization’s we will be able to make to your initial website build.

 

If at any point during the development process you would like to use the expertise and skill to customize your WordPress theme. We will be more than happy to do so, however additional fees or depending on the level of customization being requested, a separate agreement may be required.

 

Price and Plan Changes: Although we will always do our best to avoid changes to your prices or service. Sometimes this might be necessary. In the case that changes are necessary, Forward Web makes the commitment to notify you at least 30 days prior to your renewal date to inform you of any impending changes to your service or pricing.

 

Cancellation Policy: You agree to give Forward Web at least 7 days’ notice prior to your renewal period, otherwise you will be responsible for payment of the renewal (regardless of whether you intend to keep your website or not). Although we will always do our best to send renewal reminders to the email on file, ultimately it is your responsibility to  ensure you cancel your service if you do not intend to continue.

 

Refund Policy: Aside from any domain name fees, you are eligible for a full refund up until the point a template is approved. Once you have approved your template for content insertion, you are committed for the first year at which no part of your service fee is refundable, no pro-rated refunds, no exceptions.

 

Privacy Policy: Forward Web will never sell or re-distribute your contact information or content without your prior written consent. This includes, but is not limited to phone numbers, email, IP’s or browser cookies (or any other method used to track your website visitor activity.

 

Copyrights/Licensing: You guarantee (to the best of your knowledge) any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the web site are either owned by you or your company, or that you have permission to use them (downloading images from google and sending them to us is not ok, purchasing images from Istock/Getty and then sending them to us is ok.

 

Likewise, any themes, plugins or photos used on your website are not to be redistributed, re-sold or Trademarked without the consent of the photographer or theme developer. Doing so could result in a copyright violation in which Forward Web will not be liable for any copyright issues that arise from re-distribution of media or Trademark attempts.

 

Transfer of Website: Assuming your fees are paid and your account is in good standing, you can pack-up your website and move your website to any web hosting company of your choosing. However, in doing so, you understand that you would in effect be canceling your service with Forward Web.

 

Web Hosting: You agree to adhere and follow our shared web hosting terms of service at all times, a violation of our shared web hosting terms of service can lead to a suspension of your website. You can read/follow our terms of service via our website at: https://forwardweb.net/shared-web-hosting-terms-of-service/

 

Warranty: As part of our warranty should any situation occur where your website theme is compromised or a plugin that we installed stops working. We will fix, patch your website at no additional cost. However, if at anytime you install your own theme, or plugin, or attempt to make updates to plugins or core theme files, this warranty becomes null and void. Although you will always have full control over your website. In order to maintain the warranty of this website, we highly recommend running the addition of plugins, replacement of themes or core updates (or anything that might alter or change the general functionality of your website) through Forward Web first.

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FORWARD WEB CORE

Meet our core team members.

Fernando D. Alfaro

FOUNDER / LEAD DEV

Fernando D. Alfaro

FOUNDER / LEAD DEV

Husband, Brother, Son, Friend, father to our son Amadeus and various fur-babies, oh and business owner/entrepreneur.

What I love most about what we do here at Forward Web is the problem solving component. The internet is always changing and everything can always be improved (which keeps things exciting for me). My goal here at Forward Web is to create the most efficient web platforms possible, empowering the end user to either spend less time on the internet or to solve some form of inefficiencies that exist within the business through the web (think automation, but not necessarily limited to automation).

I have a deep fascination with A.I (Artificial Intelligence) and decentralized platforms. However outside of the internet I enjoy listening to music, working on various side projects and boxing (yes, boxing).

Julia Alfaro

Creative / Accounts

Julia Alfaro

Creative / Accounts

Helping people has always been a passion of mine. People are interesting to me. In fact, I believe that everyone is like a book because we all have a story to tell. I gain great satisfaction in knowing that I am able to make someone’s day, life or business a little better, even if it’s just by sharing a smile or a little positivity.

I strive to be a professional woman, I take pride in that. I am very hardworking, kind, intelligent and ambitious. I am a dreamer; I have very high hopes, dreams and goals. I am talented, creative and funny, with a great imagination! I am not perfect, I accept that, but I do tend to be a perfectionist (that can sometimes be a good thing or a bad thing). But in reality, I am a work in progress and I am learning to live life one day at a time.

Bhuwan Kumar

Front-End Dev

Bhuwan Kumar

Front-End Dev

I have more than 10 years experience in Web Development, I’ve been with Forward Web for close to 4 years now and I love it! My main focus resides in front end development for Forward Web, primarily with any type of work related to PHP framework or Wireframe to WordPress theme conversions.

Ankur Kavathiya

Project Manager

Ankur Kavathiya

Project Manager

With a vast knowledge in IOS/Android app development, as well as various web applications. My experience allows me to ensure projects at Forward Web are on-time, as well as meeting various Quality Assurance checks.

Ramani Chintan

Back-End Dev

Ramani Chintan

Back-End Dev

I have over 6 years experience in web development. With Forward Web I primarily work on back-end development which includes the customization of various CMS or Shopping Cart platforms like Magento where I am able to use my experience and knowledge in PHP, JQuery and other relevant languages.

When im not working on projects with Forward Web, I enjoy spending time with my lovely wife Nidhi, married on 3/13/2019

.

Nevin Davis

Systems

Nevin Davis

Systems

I have a degree  in Computer Science and Engineering. I’m a redhat certified engineer with 8 years of experience as a server administrator. I’ve been working with Forward Web for close to 4 years now and I am primarily responsible for the securing and optimization of our network as well as general management of our dedicated servers.

Branden Tobin

Customer Relations

Branden Tobin

Customer Relations

Branden spent 7 years in the gaming industry as a quality assurance specialist and product design consultant. After becoming a
customer at Forward Web in 2013 and experiencing the great services and company values first hand. When the opportunity came up to help improve client experiences at Forward Web, Branden did not hesitate to get involved. “My goal is to help people, and in terms of the web, Forward web is the best place for me to do that”.

Brandon Miltsch

Advisor

Brandon Miltsch

Advisor

During my 15+ year marketing and sales career, I have gained unique expertise and achieved significant accomplishments for leadership brands in the technology and communications industries.

With a solid Oracle track record with both the Social and Marketing Cloud – along with over 15 years of digital agency experience and a successful sales record at NTT/Verio – BrandON brings a strong mix of expertise and business development skills to the Oracle team. BrandON has also been thrilled to speak at several engagements monthly internally and externally, further illustrating his passion and desire for Oracle executives to optimize and promote their “personal brands”, teaching Social Media and Networking skills. Outside of work, Brandon enjoys spending time with his wife Christina and their 5-year old son, Riley. He is also excited to announce the release his new book, Networking on üBER Steroids.

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